Newsletter Design & Email Marketing FAQ

In principle, you can send your electronic newsletter as often as you like. The frequency should depend on what is appropriate to your business and the purpose of the newsletter. For instance, a restaurant would send weekly newsletters to communicate their weekly set-lunch menus to existing customers, while a law firm might send newsletters only every two months or whenever there are legal news to communicate

Customary email applications such as MS Outlook or Outlook Express are not designed for mass emailing, and there is a high risk that anti-spam software and settings will consider your emails addressed to a larger number of users as spam

Yes, we can send your electronic newsletters on your behalf on particular dates and time spans. Since our SkyRunner e-circular solution sends newsletters individually to every single use, the time span of delivery depends on the number of recipients. Typically, the sending to even a large number of recipients takes less than one hour

Yes, we have electronic newsletter reporting tools available for optimal evaluation of your newsletter campaigns

You will receive a detailed report of bounced emails for your review and to possibly fix or update the email addresses for resending

Yes, newsletter recipients can opt-out at any time, and we will not receive your newsletter anymore unless they would subscribe again

As a matter of principle, we do not sell, rent, or trade database information with any party. We strongly oppose spamming and consider our own database and newsletter databases of our clients as strictly confidential. We handle them accordingly